Refund policy

Return & Refund Policy

Thank you for shopping with AZ Effect.

Returns

We do not accept returns or exchanges for any products due to change of mind, incorrect orders, or customer preference.

Please review your order carefully before completing your purchase.

Defective, Damaged, or Incorrect Items

Please inspect your order upon delivery. If you receive an item that is defective, damaged, or incorrect, contact us within 14 days of receiving your order at support@azeffect.com.

To help us evaluate your claim, please include:

Your order number or proof of purchase.
Clear photos or videos showing the defect, damage, or incorrect item.

Once your claim is reviewed and approved, we will issue a full refund to your original payment method. You will not be required to return the defective item unless requested by our support team.

Non-Returnable Items

All products are considered final sale and are not eligible for return or exchange, except when they are received defective, damaged, or incorrect.

This includes:

Products ordered by mistake.
Items that are no longer wanted.
Used or damaged items resulting from misuse, improper handling, accidents, or normal wear and tear.
Sale items and gift cards.

Refunds

If your product is confirmed to be defective, damaged, or incorrect, we will process a full refund to your original payment method.

Refunds are typically processed within 10 business days after your claim has been approved. Please note that your bank or credit card provider may require additional time to post the refund to your account.

If more than 15 business days have passed since your refund was approved, please contact us at support@azeffect.com.